We have all seen CEOs perform in times of a crisis for their organisation. But what are the main traits that help them to perform well? What makes a good CEO in a crisis?
The type of pressure faced in times of a crisis is different from other forms. The time available to think and plan is severely limited. Loud, competing and often conflicting voices will give the CEO little time or space. Everything is urgent and immediate. Many CEOs who go through a crisis agree that the most unexpected aspect is having no time left for the day job.
So what are some of the traits to look out for or know where training and support may be needed?
The best CEOs are those who have already thought ahead and taken the steps to avoid a crisis. For some that means realising that their own behaviour or actions may need to change. For others, it’s about listening to ideas about change that may be needed to avoid an issue. These decisions can be difficult and often the views of outside organisations can be easier to listen to than in-house teams.
Self-awareness in a CEO can be a valuable trait. That means everything from putting a strong team around them, not just those who agree, through to knowing when to listen and when to make a decision.
Together this can put a CEO in the best place to deal with a crisis.